SHIPPING AND COMPANY POLICIES
All parts must be payed in full before they are shipped or picked up, all work must be payed in full before vehicle or part is received by the customer.
Acceptable payment forms: PayPal, Visa, MasterCard, Cash, E-Transfer, Wire Transfers, and Company Cheques
Typically we ship all parts 2-3 days from when payment clears in full, if its a rush order please notify us before hand, rush fee's may apply
Shipping Parcels: Canada post, FedEx, Purolator, DHL, Loomis please contact if you would prefer to use different courier method.
***Disclaimer: We do our best to make sure all the parts listed are in stock, but due to unforeseen circumstances, this may vary depending on time of year and availability of stock. Prices are subject to change with out notice.***
***All parts sold are intended for off-road use only***
We do not distribute any parts with a DOT Certification
Due to an extremely high volume of inquires we have respectfully made it company policy not give out part numbers, DXF files or contact info for our Suppliers, if you don't want to purchase the products from us directly, it will be your responsibility to source the info you require. By giving up time to help customers who do not want to purchase parts from us, we are taking time and service away from paying customers.
Warranty information will be listed on the website next to the product, if there is no warranty information listed there is no warranty of any kind provided for that product. If you run into an issue with a part you feel failed prematurely, please contact us directly, we will do everything possible to work with you and the manufacture to resolve the issue. Keep in mind off-road products are often used to a point they were not designed for by the manufacture, therefore many of our products do not carry any kind of warranty.
Quotes are valid for 15 days (unless stated otherwise), prices listed on unpaid invoices are also only valid for 15 days, no exceptions. Western Canadian Rockwell Inc. reserves the right to update pricing on invoices over 15 days if they remain unpaid due to the customers decision.
Returns will only be accepted if the product is unused, in its original packaging within 90 days of purchase. Contact us directly before initiating any return. Merchandise being returned MUST come back prepaid, insured, duty paid in original packaging with proper protection for the parts, and with a copy of the original invoice enclosed.*Please note: If these procedures are not followed, no credit, no refund, no exchange will be allowed.*
All returns are subject to a 30% re-stocking fee
All deposits on invoices for parts and services are final and will not be refunded, no exceptions